We have just sent you a recap of the following shipping instructions by email to null
Make sure the products are exactly as you received them, with all tags and accessories (shoes must be returned within their branded box).
For return shipping, you can either use the original order box or a similar, sturdy packaging.
Contact UPS to arrange a pick up date within 30 days from today. You can call the courier at the following number: +39 02 30303039 or request pick-up online from the UPS website.
Please request the shipping to be "UPS Standard".
After receiving your return, we will carry out checks to ensure that all conditions have been adhered to before accepting the products.
If successful, we will send you an email confirming that your return has been accepted and your refund will be issued.
We will refund the price paid by you for the product(s), with the exception of applicable taxes or import duties and delivery and return charges.
Returns that are damaged or soiled may not be accepted and may be returned to you.